Privacy Policy
Noble Gift Packaging (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information of our customers and visitors to our website. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with Noble Gift Packaging, we may collect the following types of information:
- Personal Information: We collect personal information when you place an order, contact us, or sign up for our services. This may include your name, business name, email address, phone number, billing address, shipping address, and payment details.
- Business Information: Since we provide services to businesses in the UK and Europe, we may also collect business-related information, such as company name, VAT number, and industry details to process orders and provide tailored services.
- Non-Personal Information: We may collect non-personal information about your use of our website, such as IP addresses, browser type, device type, and pages viewed. This data is used to improve your experience and optimize our website.
- Payment Information: For transactions, payment details (such as credit card information) are collected by trusted third-party payment processors. We do not store your payment details on our servers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfil your orders for gift packaging, jewellery displays, or other related products.
- Customer Service: To respond to your inquiries, manage your account, and provide support.
- Communication: To send order confirmations, invoices, shipping updates, and other necessary transactional information.
- Marketing: With your consent, we may send you promotional emails, newsletters, and offers regarding new products, services, and special promotions. You can opt-out at any time.
- Website Improvement: To analyse user behaviour on our website to enhance the customer experience and improve our services.
3. Sharing Your Information
We will not sell or rent your personal information. However, we may share your information with the following parties:
- Service Providers: We share your personal information with trusted third-party providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing platforms.
- Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal obligation, or governmental request.
- Business Transfers: If Noble Gift Packaging is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. These technologies help us enhance the user experience by remembering your preferences and analysing website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
For more information on how Google’s third-party cookies operate and handle your data, see: Google Privacy Policy
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of online transmission is completely secure, and we cannot guarantee its absolute security.
6. International Data Transfers
As we offer services to clients in the UK and across Europe, your personal information may be transferred to, stored, and processed in countries outside of the UK and the European Economic Area (EEA). These countries may not have the same data protection laws as those in your jurisdiction. When we transfer your data, we take all necessary steps to ensure it is protected in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for European Union (EU) citizens.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and request corrections to inaccurate or incomplete information.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in emails or by contacting us directly.
- Delete or Restrict Processing: You can request the deletion or restriction of the processing of your personal information, subject to certain exceptions under applicable law.
- Data Portability: If you are located in the EU, you have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
8. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Noble Gift Packaging. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. Any changes will be posted on this page, and the updated version will have a new effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Noble Gift Packaging
Email: m.s@noblepack.co.uk
Phone: 0208 8805 4111
Address: 73 Lockfield Avenue, Enfield EN3 7PY – UK
